Career Opportunities
LakeCross Veterinary Hospital is locally operated as a proud member of the PetVet Care Centers Network.
Current Job Openings
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.
Essential Functions:
- Provides excellent customer service in-person, over the phone, and during high-stress situations.
- Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
- Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
- Assists with medication pickups, inquiries, and provides information about services and products.
- Inputs and manages data in practice management software, including billing and accounts.
- Assists with retail sales, weighing pets, processing faxes, and maintaining records.
- Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.
Qualifications:
- High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
- Knowledge of clerical procedures and ability to organize files and records
- Excellent customer service skills, providing courteous and prompt assistance
- Accurate cash handling and cashiering abilities
- Strong multitasking skills with attention to detail
- Flexibility in scheduling, including weekends and holidays
- Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds
Schedule:
- 8-hour shift
- Day shift
- Holidays
- Weekend availability
PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.
Essential Functions:
- Provides excellent customer service in-person, over the phone, and during high-stress situations.
- Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
- Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
- Assists with medication pickups, inquiries, and provides information about services and products.
- Inputs and manages data in practice management software, including billing and accounts.
- Assists with retail sales, weighing pets, processing faxes, and maintaining records.
- Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.
Qualifications:
- High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
- Knowledge of clerical procedures and ability to organize files and records
- Excellent customer service skills, providing courteous and prompt assistance
- Accurate cash handling and cashiering abilities
- Strong multitasking skills with attention to detail
- Flexibility in scheduling, including weekends and holidays
- Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds
Schedule:
- 8-hour shift, 10-hour shift
- Day shift, Evening Shift
- Saturday availability
PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
LakeCross Veterinary Hospital in Huntersville, North Carolina is looking for an Associate Veterinarian to join our team. We are a close knit practice and have a family feel. In the past we’ve been able to participate in team building activities both on site and off; including spirit weeks and tubing trips. We have a beautiful, modern facility with state-of-the-art technology, on-site diagnostics laboratory, in-house pharmacy, and rehabilitation equipment. With specially trained staff and dedicated spaces, LakeCross is Gold Certified Feline Friendly by the AAFP. With well over 40 years of combined experience, all the doctors at LakeCross are experienced and knowledgeable. **We prefer a candidate that has several years of experience and is well versed in soft tissue surgery.
Relief shifts available with flexible scheduling!
Hospital Highlights:
- Dental Radiology
- Ultrasound
- Feline Specific Exam Rooms
- Digital Radiology
- In-house Pharmacy and on site Laboratory
- Thyroid treatment I-131 Certified
- Acupuncture
- Veteran DVM staff
Huntersville has grown from a small mill town, to a new, dynamic area combining retail and residential areas with historic cultural attractions. Home to diverse attractions and entertainment, shopping, NASCAR and natural parks, Huntersville has something for everyone! The town's historic sites include the historic homesteads Rural Hill and Historic Latta Plantation & Nature Preserve that visitors can tour. Huntersville is also a destination for shopping and dining. Birkdale Village offers an array of shops, restaurants and entertainment, with its colorful buildings, bubbling fountains and beautiful gardens. LakeCross Veterinary Hospital is only minutes from the beautiful Lake Norman!
At LakeCross, we take the health and well-being of our employees seriously, offering flexible working conditions and encouraging a well-rounded work/life balance. We offer a great compensation package, including a competitive six figure salary, full coverage health insurance, 401K, PTO, generous CE allowance, additional PTO for CE, and reimbursement for membership and license fees.
If this sounds like a team you want to be a part of, please email your resume to Emily Lunsford at or apply elunsford@petvetcarecenters.com at https://www.petvetcareers.com/.
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PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
Position Overview: The veterinary assistant provides support to the veterinarians and technicians in their daily tasks by cleaning and maintaining equipment, feeding, exercising and grooming patients, preparing and sanitizing surgery suites, restraining and handling patients, and clerical and administrative work. They deliver quality care for all patients and provide exceptional service.
Essential Functions:
- Provide compassionate care to all patients
- Greet patients and their owners as they arrive and show them to an examining room, taking the patient's weight and other vital signs upon arrival
- Triage patients, perform physical exams, treatments, and administer medication as directed by the licensed veterinary technicians (LVT's).
- Calm and soothe anxious patients
- Assist doctors and technicians with the administration of medications or with patient restraint
- Perform laboratory tests and take radiographs
- Operate and maintain hospital equipment, including EKG, fluid pump, syringe pump, scales, anesthetic monitors, and machines, etc.
- Fill prescriptions, calculate and administer medications, maintain proper documentation, logging, and security of controlled drugs.
- Feed patients as prescribed by the attending doctor or as the client has requested; record appetites; recognize and report any unusual conditions or abnormal behaviors
- Communicate in a positive manner with clients and ensure that they feel comfortable leaving their pet(s)
- Educate clients about insurance, wellness, and medicinal plans
- Maintain the cleanliness of the hospital each day; clean equipment, kennels, and facilities using chemicals and supplies; ensure the safe use of chemicals; complete laundry
- Bath and care for patients who stay overnight; ensure that every animal released is clean and properly groomed prior to their release
- Adhere to the hospital's safety and wellness regulations
- Understand and carry out oral and written directions
- Maintain accurate medical records
- Show up for work regularly; full-time presence at work is essential for every shift
- Promote hospital products and services and support the organization
- Respond respectfully with urgency to directions given by Doctor of Veterinary Medicine (DVM) or Licensed Veterinary Technicians (LVT).
- Perform any other duties as assigned by the Manager; may have other assigned duties if working in a specialty area (i.e., dentistry, surgery, emergency, radiology, cardiology, neurology, internal medicine, etc.)
Additional Functions: Assignment to the areas below may include the following additional job functions:
Cardiology:
- Assists in collecting and submitting laboratory samples
- Ability to learn to identify common and acquired cardiac disorders and arrhythmias
- Sets up and calibrates transducers/physiographs to measure intracardiac and intravascular pressures
- Understands the basic physiology and engineering of pacemakers
Dentistry:
- Assists with dental cleanings, polishing, and intraoral radiographs
- Assists with dental procedures and oral surgery
Dermatology:
- Assists with performing ear cleanings and minor flushes
- Obtains skin scrapes and tape samples
- Prepares skin and ear cytology
- May induce and monitor anesthesia under direction and supervision
- May place intravenous catheters
- May prepare and administer medications, intravenously, orally, and topically
Emergency:
- Assists veterinarians with a variety of emergency procedures and critical care situations
- Cleans wounds and applies casts or bandages
- Give injections and takes blood samples
- May have to be on call in the intensive care unit
Internal Medicine:
- Researches general wellness and preventative medicine for animals
Neurology:
- Assists with various technical procedures including intravenous catheter placement, venipuncture, IV injections, wound management, drug administration assistance, bandage care, vital sign monitoring, intubation, surgery support, and various routine diagnostic Electromyography (EMG) testing
Oncology:
- Assists veterinarians with patient assessment, diagnostics, treatments, and procedures
- Provides empathy, comfort, and unparalleled nursing care to all patients and serves as a strong patient advocate during the patient's hospitalization
- Provides client communication and education on various oncology disease processes
Ophthalmology:
- Assists veterinarians with ocular exams
- Assists with diagnostic testing (Schirmer Tear Testing, Tonometry, Ocular Ultrasounds, Electroretinogram testing, etc.)
Radiology:
- Assists veterinarians with providing high-quality diagnostic imaging services to inpatient, outpatient, surgical, and emergency patients
Surgery:
- Provides extensive surgical assistance by preparing patients, scrubbing, shaving, acting as a surgical nurse, and operating specific surgical equipment and supplies
Competencies:
- Care and Compassion – displays a desire to build rapport, provide personal assistance, and emotional support
- Animal Restraint and Safety – uses sound judgment when handling patients and always takes appropriate precautionary steps when needed
- Communication – uses effective and appropriate methods of interacting with others
- Team Orientation – works cooperatively with the team to address tasks and accomplish goals
- Dependability – demonstrates responsibility in completing all job tasks
- Cleanliness Standards – consistently follows sanitization and sterilization policies and procedures
- Energy and Productivity – completes tasks quickly and thoroughly without prompting
- Time Management – manages time and prioritizes work tasks effectively
- Technical Skills and Learning – keeps up-to-date with new technical skills and knowledge in the field
- Care and Use of Equipment – takes appropriate steps to perform operation checks and maintenance of equipment
Qualifications:
- High school diploma or equivalent
- One or more years' experience in a veterinary environment successfully performing all of the duties of this position
- Vet Tech (VTNE) Certification preferred
- Experience with surgical monitoring, radiology, dental prophylaxis, and client education preferred
- May consider an equivalent combination of education, certification, training, and/or experience
Position Requirements:
- Maintains current knowledge in the field of expertise and actively seeks opportunities for continuing education and skill improvement.
- Ability to restrain animals, fill prescriptions, and monitor sedation procedures
- Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors
- Requires knowledge of hospital procedures, policies, and services; client and patient treatment protocols; hospital computer systems; and the standard procedures, records, and terminology used in a veterinary hospital.
- Must be flexible with scheduling and able to work some weekends and holidays
- Depending on the functional area of assignment, tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking.
- This is a strenuous job that requires a lot of lifting, cleaning, and constant motion. May involve some climbing, balancing, stooping, kneeling, crouching, or crawling
- Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds)
Additional Information: The list of essential functions, as outlined in this job description, is intended to be representative of the tasks performed within this classification. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
The employment at LakeCross Veterinary holds high expectations of work ethic and dedication to caring for animals and supporting other staff and veterinarians. We practice modern gold-standard medicine and we expect our job candidates to believe in what we do and offer. We are a small hospital of 3 doctors and around 13 other support staff members between reception and the treatment area. You will be supported by a hospital manager, assistant supervisor and medical director.
Some of the job expectations/responsibilities are:
*Feeding/watering
*Walking dogs
*Cleaning litter pans/cages
*Restraining
*Drawing blood/placing catheters
*Putting in medical charges into our PMS
*Running lab work
*Collecting urine and fecal samples
*Nail Trims/Anal Gland Expressions
*Occasionally answering phone calls or checking clients in if needed
*Knowing how to differentiate vaccinations and heartworm/flea/tick preventative
*Monitoring or running surgical procedures is a huge plus and will reflect pay greatly*
Daily doctor/support staff assignments will be made by the hospital manager or assistant supervisor, but we try to keep them as consistent as possible, week by week. Your personal schedule will also be pretty consistent, but you must be able to work opening/closing shifts and work some Saturdays (every other or every third). If you joined our hyperthyroid treatment program, you would be required to work 1 Sunday every 4-5 weeks to support the thyroid cats on their extended stays. Management works hard to allow each staff member to have an early day or half day throughout the week, if we are able.
**Reliable transportation, punctuality, and attendance are a MUST** If accepted for this position, please allow yourself a grace period of time to commute to work - traffic in the area can be very congested.
Normal Clinic Hours are:
Mon-Friday 7:30am-6:00pm
Saturdays 8:00am-12:00 pm
**Closed all major holidays; New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve(close a few hours early) & Christmas Day**
Here at LakeCross, we offer a wide variety of learning opportunities that other clinics may not be able to offer. In addition to general practice appointments and routine surgery, we offer feline hyperthyroid treatment using I-131 radioactive iodine. We also offer acupuncture and chinese medicine. It is very rewarding to be apart of a clinic that differs from others where you can expand your knowledge in veterinary medicine. We have opportunities to grow in specialty and emergency medicine if you wish, or even administration. We offer a competitive program that helps pay for schooling to become a registered veterinary technician if you desired to do that. Some of the challenges in this position are mental, emotional and physical, but at the end of the day caring for animals and working with a strong group of people is rewarding and a huge part of who we are. We offer a safe and supportive place to work, we just expect hard work and dedication to be given in return.
Benefits that LakeCross offers:
Medical
Dental
Vision
401k
Life Insurance Policies
Short Term/Long Term Disability Options
LakeCross also offers great employee/pet benefits where you can enjoy up to 50% off of prescription medications, food, and services with free exams and vaccines for up to 2 pets per year!
Thank you for your interest in our job posting; we look forward to meeting you in hopes to add you to our crew here at LakeCross Veterinary!
PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
Why Consider Our Huntersville Hospital?
At LakeCross Veterinary Hospital, our team members all share the same passion for making and keeping animals healthy.
Our hospital truly is an excellent place to work, with a highly skilled team focused on 'best in practice' veterinary care.
We are very supportive of individuals looking to grow their veterinary careers and look forward to hearing from you.
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We invite you to explore your veterinary career options with LakeCross Veterinary Hospital, where you'll be a respected member of a team that loves animals and values the contributions from every individual on the team.- LakeCross Veterinary Hospital Team